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Terms and Conditions 

Effective Date: August 3, 2026
 

Welcome to FlowGuard Hawaiʻi LLC. These Terms and Conditions govern your use of our website and the services provided by FlowGuard Hawaiʻi LLC (“we,” “us,” or “our”). By accessing our website or requesting services from us, you agree to these terms.
 

Please read these Terms and Conditions carefully before using our website or scheduling services.
 

Website Use
 

By using the FlowGuard Hawaiʻi LLC website, you agree to use the website only for lawful purposes and in a manner that does not damage, disable, or interfere with the website or its functionality.
 

The information provided on our website is for general informational purposes and may be updated or changed without notice.
 

Service Requests and Estimates
 

Requests for quotes, consultations, or service appointments submitted through our website are considered inquiries and do not create a service agreement until confirmed by FlowGuard Hawaiʻi LLC.
 

Estimates are based on the information available at the time of evaluation and may be adjusted if additional conditions are discovered, including but not limited to:
 

  • Accessibility issues

  • Excessive debris buildup

  • Roof or gutter conditions

  • Safety concerns

  • Additional services requested
     

Final pricing and scope of work will be confirmed before services are performed.
 

Scheduling and Appointments
 

We will make reasonable efforts to arrive at scheduled appointments as agreed upon. Appointment times may be affected by:
 

  • Weather conditions

  • Safety concerns

  • Unexpected delays

  • Circumstances outside of our control
     

If a service appointment needs to be rescheduled, we will make reasonable efforts to notify you as soon as possible.
 

Property Access
 

Customers are responsible for providing safe and reasonable access to the areas where services will be performed.
 

Customers should notify FlowGuard Hawaiʻi LLC of any known hazards, restricted areas, fragile surfaces, or conditions that may affect service.
 

Roof and Gutter Service Disclaimer
 

Roof and gutter cleaning services involve working around elevated areas, roofing materials, drainage systems, and existing structures.
 

FlowGuard Hawaiʻi LLC will perform services with reasonable care and professionalism. However, we are not responsible for:

Pre-existing roof damage or deterioration

  • Existing leaks or structural issues

  • Damage caused by conditions that existed before service

  • Hidden defects that are not visible during inspection

  • Damage caused by improper maintenance prior to service
     

Customers acknowledge that cleaning may reveal existing issues that were previously hidden by dirt, debris, moss, algae, or other buildup.
 

Customer Responsibilities
 

Customers agree to:
 

  • Provide accurate contact and property information

  • Ensure access to the service area

  • Remove or secure personal belongings near work areas when necessary

  • Inform us of any concerns or special conditions before service begins
     

Payments
 

Payment terms will be provided during the estimate or service agreement process.
 

Customers agree to pay all approved charges for services performed by FlowGuard Hawaiʻi LLC according to the agreed-upon payment terms.
 

Cancellations and Rescheduling
 

Customers may request cancellation or rescheduling of appointments. Any applicable cancellation policies will be communicated at the time of scheduling.

FlowGuard Hawaiʻi LLC reserves the right to cancel or reschedule services due to unsafe conditions, severe weather, or circumstances that may affect the safety of our team or the property.
 

Website Content
 

All content on this website, including text, images, logos, graphics, and branding, is the property of FlowGuard Hawaiʻi LLC unless otherwise stated.

You may not reproduce, distribute, or use website content without written permission.
 

Limitation of Liability
 

To the fullest extent permitted by law, FlowGuard Hawaiʻi LLC is not liable for indirect, incidental, or consequential damages resulting from the use of our website or services.
 

Our responsibility is limited to the services specifically agreed upon and performed.
 

Privacy
 

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Changes to These Terms
 

FlowGuard Hawaiʻi LLC reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
 

Contact Us
 

If you have questions regarding these Terms and Conditions, please contact:
 

Email: flowguardhawaii@gmail.com

Phone: (808) 769-2552

Website: flowguardhawaii.com

© 2026 FlowGuard Hawaiʻi LLC. All rights reserved

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